Gift Card Terms and Conditions

GIFT CARD - HOW TO USE

  • Head to the store and go shopping as per normal by adding whatever you desire to your Crate.
  • Once you have finished, follow the prompts to checkout.
  • Upon checking out, you will see a small box asking for your gift card code – this code will be handwritten on your gift card.
  • Once entered, the store will recalculate the total and from here you can either get back to shopping or proceed to the final checkout.
THINGS YOU SHOULD KNOW...

Please keep in mind these few points before redeeming/purchasing a Steen Jones gift card:

  • Your gift card must be used in one transaction and any remaining credit leftover from your transaction will be forfeited.
  • Your gift card can only be used by the person to whom it is made out.
  • Your gift card is not redeemable for cash.
  • Your gift card cannot be returned, refunded or exchanged in anyway.
  • Your gift card will expire in 365 days from purchase date.
  • Your gift card cannot be used to purchase another gift card or digital gift card.

Should you have trouble, please don’t hesitate to contact us at orders@steenjones.com

DIGITAL GIFT CARD FAQs

HOW DO I PURCHASE A GIFT CARD?

You can find my digital gift card under the miscellaneous section in the web store. 

Once you purchase your gift card it will be sent to the email address provided during check out – if this is your personal email and the gift card is for someone else you can simply forward the email to the person receiving the gift card or you can use their email when checking out. 

CAN I APPLY A DISCOUNT CODE WHEN PURCHASING A GIFT CARD?

No, you will not be able to apply a discount code to your gift card purchase. Sorry for any inconvenience. 

HOW DO I USE MY GIFT CARD?

Simply enter your unique gift card code at check out in the box shown below and hit apply.

Checkout

CAN A GIFT CARD BE USED ON MORE THAN ONE TRANSACTION?

Yes, provided there is still a balance remaining on the card. 

CAN MORE THAN ONE GIFT CARD BE USED TOWARDS A PURCHASE?

Sure can. 

HOW DO I CHECK MY BALANCE?

You can check your gift card balance from the email that you were originally sent with the gift card. If you can’t access this email just contact orders@steenjones.com and we'll check it for you. 

CAN A GIFT CARD BE USED TO PAY FOR SHIPPING?

Yes, gift cards are applied to the final order total, which includes shipping. 

CAN GIFT CARDS BE USED IN CONJUNCTION WITH A DISCOUNT CODE WHEN PURCHASING ITEMS BESIDES GIFT CARDS?

Yes, as gift cards are a form of payment.